nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Single Select Custom Fields

Mar

I have Single Select Custom Fields name ticket Type that have 5 options

I'm trying this scenario

Request Type 1 in ticket Type I only need to show the 2 options

Request Type 1 in ticket Type I only need to show the 4 options

Request Type 1 in ticket Type I only need to show the 3 options

how can I achieve this? is there if statement to do it? or the only option is to create different custom field per Request Type?

Accepted answers

All comments

Manoj Kumar Gangwar

Hi @Mar

You might need to create separate custom fields for each Request Type.

Edited: If you have the Scriptrunner plugin then you can use the behavior script in the workflow validator.

Walter Buggenhout

Hi @Mar,

Let me assume you have 3 different request types instead of 3 times Request Type 1?

A lot depends on how your request types are linked to issue types in your project. A request type - in itself - can't really help you here. But if your request types are connected to 3 different issue types (e.g. an incident, a service request and a change request), you can configure your custom field with 3 different custom field contexts, each one containing the correct set of options for each issue type defining that context. That would give you the described situation with a single custom field.

Hope this helps!

Mar

does scriptrunner plugin is free?

Manoj Kumar Gangwar

nope

Vijay Dadi_b69v44

Hello @Mar ,

Try cascading field, that might fullfill your requirement.

Vijay

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