Cannot bulk edit the Major Incident field

Question

We have recently started using the "Major incident" flag/toggle field in our incidents in our ITSM service project when appropriate.

Staff want to be able to bulk update previously raised Incidents to set this flag where necessary to denote past critical incidents.

Is this something we might be able to do in the near future?

Matt Lane_ii5ifz · Answer

Hi Pablo, thank you for confirming

Just a heads up, that link went to an incorrect location it seems.

Pablo Gamblin _ServiceRocket_ · Answer

Hi Matt,

It looks like this feature is currently not supported.  You can open a feature request with Atlassian by following the instructions here:

Requests Feature in Jira

You may also open a ticket with Atlassian support to ask them about this feature.

Kind regards,
Pablo