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Adding variables to the Summary of a subtask

Carla Norman_ll0w26

I have pulled 2 variables from the Description of the trigger issue. These variables can be added one at a time to the subject of the subtask that the automation is creating but I can not get both variables to work.

Trying to set the summary to:

{{NewHireName}} - Add to Click Armor - {{DueDate}}

The error is:

The summary is invalid because it contains newline characters. (summary) I've been very careful typing them in a million times.
I'm hoping its a quick fix, thank you so much for reading!

Accepted answers

Trudy P Claspill

Hello @Carla Norman

Please show us the steps you are using to set those variables.

In the Description field is the text you are trying to extract at the end of a line of text, with additional lines of text following them?

All comments

Joseph Chung Yin

@Carla Norman -

Can you share some more information on your automation rule setup, especially on your local variable setup?

Please advise, so we can assist you further.

Best, Joseph Chung Yin

Trudy P Claspill

Hello @Carla Norman

Please show us the steps you are using to set those variables.

In the Description field is the text you are trying to extract at the end of a line of text, with additional lines of text following them?

Carla Norman_ll0w26

I think the issue stems from where I'm grabbing the text for the variables.
Description of trigger issue:

Last Name: Durham
Preferred Full Name: Bill Durham
Personal Email Address:

There would be a new line character after the name that I need to remove?

Trudy P Claspill

Try adding the trim() function to remove white space at the start and end of the retrieved substring.

Carla Norman_ll0w26

{{issue.description.substringBetween("Preferred Full Name: ","Personal").trim()}}

This worked!!

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