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How do I find a user's account ID?

Cole, David J

I'm looking to add a fairly simple string in my JQL to say participants= "John Doe". I can't find the account_id of the user and I can't put in their email because JIRA tells me that "@" is a reserved function. When I start typing the user's name, nothing comes up to allow me to pick from a list of users either.

Accepted answers

Trudy P Claspill

Hello @Cole, David J

Search for the user through the Teams menu.

Screenshot 2024-10-02 at 2.00.28 PM.png

When you find the user and open their record the account ID will appear in the URL. In this image I have partially hidden the value with the yellow block.

Screenshot 2024-10-02 at 2.02.05 PM.png

All comments

Trudy P Claspill

Hello @Cole, David J

Search for the user through the Teams menu.

Screenshot 2024-10-02 at 2.00.28 PM.png

When you find the user and open their record the account ID will appear in the URL. In this image I have partially hidden the value with the yellow block.

Screenshot 2024-10-02 at 2.02.05 PM.png

Cole, David J

That worked. Thank you!

Kevin Camera_yd07sp

Oh my goodness, this was brilliant! For whatever reason, none of the other solutions I could find online helped. I just could not get a drop-down list of users no matter what I did.

This did the trick - I'll take it.

jlwelch2

Im confused. I can find the value in the url just fine, but it has a colon character ( : ) in the middle of it, which makes it very hard to use in a REST API call that requires a JSON payload. Why would there a : within an ID when that's a reserved JSON character?

Trudy P Claspill

Hello @jlwelch2

Welcome to the Atlassian community.

Adding a question of your own to an existing question that already has an Accepted Answer and is also more than 6 months old (necroposting) is discouraged per the Community Guidelines.

Instead start your own new Question by clicking on the +Ask a question button at the top of the Forums page. If this current post is relevant to your question, then include a link to this post in your new Question.

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