We have a use case where one of our projects in Jira Cloud uses Slack to create issues within their project. They want to be able to display the/set the Category field within Slack. Is there any way to add or force that field to show within Slack when creating an issue?
Hi @Brian Taylor
I suspect that depends upon the marketplace app you are using to connect Jira and Slack. Please check with your Jira Site Admin and then review the marketplace information to learn which fields can be used / configured to create Jira issues from Slack.
https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=Slack
Kind regards,Bill
Thanks for the feedback - we are using the Atlassian out-of-the-box Slack.
Thanks for clarifying the situation, and I tried this to replicate your results. Your scenario seems to be:
GIVEN a Jira Work Management (JWM) projectAND the project has values for the built-in Category fieldAND there is a connected Slack workspace for the siteWHEN creating an issue using /jira createTHEN all possible fields for issue creation are available on the dialog
That is not yet possible, and there are several open suggestions to add the feature, particularly the last on in this list:
https://jira.atlassian.com/browse/API-157https://jira.atlassian.com/browse/API-543https://jira.atlassian.com/browse/JRACLOUD-82695https://jira.atlassian.com/browse/JRACLOUD-83249
You may vote for / watch these to see progress.
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