I am trying to get updates in an excel spreadsheet to update the respective custom fields within a Jira ticket. I have the excel add-in from Jira where tickets will update in the spreadsheet when I refresh it (either manually or on a schedule), but I need the integration to go the other way as well. We have users who will be updating the spreadsheet (and will not be in Jira on a day-to-day basis) and I don't want to have to manually put those changes into each ticket in Jira. Is this even possible? I searched the marketplace and thought I found a good solution, but it turns out to be essentially the same as the add-in I already have but with a cost.