How do you remove the required Actual Date/Time field?

Susan Allaire

It is confusing to the end user when an error message comes up due to the time being entered when it is 30 min increments

 

Walter Buggenhout

Hi @Susan Allaire and welcome to the Community!

It looks as if someone on your Jira instance has configured this field to be required. I have not seen this field required in Jira as a predefined setting somewhere.

This behaviour can either be the result of:

• an admin setting the field as required in a field configuration associated with your project;
• by a field required validator in a workflow used in your project;
• and maybe by a workflow rule in a team managed project

It will be a matter of checking where this restriction was applied and having it removed if it is not something you need.

Hope this helps!