Customer portal no longer showing Confluence pages

Question

I have some Confluence pages available on our Customer Portal to provide advice and information to customers, however this morning those pages are no longer available, and I am getting this instead.

Has their been a change of permissions relating to the Customer Portal?

Emma Hamlin · Answer

Thanks @Dave Mathijs

The issue has actually resolved itself now.

Emma

Dave Mathijs · Answer

As you are on a standard plan, I would definitely submit a support request with Atlassian directly in this case, just to know why this behavior is suddenly occurring.

Emma Hamlin · Answer

Hi @Dave Mathijs

It works if I use the search bar and it is all users I have asked (so far) who have the issue.

The pages are available in Confluence

You are right about the URL - it does look odd from the link but normal from the search bar.

Many thanks

Emma