Verify Domain - remove

Question

Hello guys.

I entered the company domain in Jira settings by mistake. Now I want to remove that domain because I don't want to connect Jira DNS records to my provider. However, when I try to delete it, I get info that if I remove it, all email addresses with this domain will be removed.

How can I remove a mistakenly entered domain without deleting all accounts with that domain name?!

Dirk Ronsmans · Answer

You'll either need to add the correct dns records or remove the domain from the configuration in Atlassian.

Since it's on the email part you won't get any loss of users or anything and since it's not yet fully configured you'll also wont get any loss of custom email addresses since they won't exist yet.

TL;DR: remove the domain from the admin panel and the mails will stop, looking at it there won't be any impact to your organization.

Branislav Rikić · Answer

Hey @Dirk Ronsmans

Based on this picture, is there any advice to solve this 'problem' I mentioned?! 
Every day, I keep receiving email about 'DNS problem'.

Branislav Rikić · Answer

Hey Dirk.

It's on the email menu. The picture is attached.
And because of this situation, every day I receive an email notification that it is not possible to verify the domain name (We're not yet able to confirm that your DNS records match those in your domain provider. When we do, we can verify your email domain).
All I want is to fix this 'error' and delete domain name added by mistake.