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Updating One Project from different Jira Project Cards

Karen Dean

All cards in project "SCF" will have a counterpart card in another project ("WS" "DEV" etc).

When the counterpart card is updated (status, Team assigned, due date) I want to trigger updating the SCF card information with the update.

What is the best way of accomplishing this?

So far I have tried to create a global automation when a value changes and a linked issue is present "covered by" then copy from the trigger issue. The problem with this is it wants to perform updates on any card that has the covered by link, and wants to update both (SCF and the counterpart card).

I only want it to trigger and update oneway. I never want my SCF cards to update other cards in other projects.

Accepted answers

Chris Rainey

Hi there,

Someone may suggest a better way here, but I think what you have here sounds fine and is just missing a step.

Before the action step in your automation, try adding a condition that specifies that the project should not be SCF. The Issue fields condition should take care of this. This should prevent outward updates from the SCF project.

All comments

Chris Rainey

Hi there,

Someone may suggest a better way here, but I think what you have here sounds fine and is just missing a step.

Karen Dean

Should not be would prevent outward updates? But still allow the update to happen with SCF? Interesting.. I'll play around with that and come back with the results and a screenshot of the automation architect that I'm working on.

Karen Dean

Hi @Chris Rainey

I am updating it because I figured it out! It appears to be working properly!

When: Value changed for: (criteria - multiple items)
Project is not one of (criteria SCF)
And Linked issues present (criteria covered by)
- BRANCH
- For: Linked Issues (types covered by)
- Assignee is one of (criteria me)
- Project is one of (criteria SCF)
- Then Edit issues fields (criteria)
- And transition the issue to: (copy from trigger issue)

Also, are there any free courses, self-learning (with tests and everything) or training I can do self-paced to learn even more?

Chris Rainey

Awesome - glad to hear!

I highly recommend starting with Atlassian University. There are plenty of free trainings around Atlassian products and other industry trainings there.

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