smart value to solve the person that regist ours to an issue

Question

I have the ours registred, but ican't find how to solve the user that put that our.

I need an automatation

Bill Sheboy · Answer

Thanks for that additional information, Erika.

You are using Tempo Timesheets, and I do not have experience with that product.  My understanding is the rule will need to call the Tempo REST API to get the data you want using the Send Web Request action.

Please see this documentation page from Tempo for more information on this technique: https://tempo-io.atlassian.net/wiki/spaces/KB/pages/3050340390/Add+worklog+description+and+time+spent+as+comment+to+the+issue

unknown · Answer

Thanks Bill, I answer bellow each question:

* what type of project are you using: company-managed or team-managed* company-managed

* an image of your complete automation rule,
* 
an image where you are trying to access the worklog author, and
* 
* an image of the audit log details showing the rule execution.
*

Bill Sheboy · Answer

First thing, I recommend not using any bots to answer questions for Jira automation rules.  Unless you enter all of the context / configuration info for your Jira instance, any suggestions provided may lead you to waste time trying things that could not possibly work for your own Jira site.

Instead it is better to learn the fundamentals of writing rules and how to diagnose problems with them as you will already know how your site / project are configured.  Thus you can observe cause / effect faster than a bot.

Back to your question, please post the following to provide more context:

* what type of project are you using: company-managed or team-managed,
* an image of your complete automation rule,
* an image where you are trying to access the worklog author, and
* an image of the audit log details showing the rule execution.