In our Jira queue, we have 2 sources of tickets. One being tickets created in slack that generate tickets to our Jira queue and another where tickets are re-routed to us when created in the wrong place.
We currently have 2 workflows in place to auto-assign out these issue based on a Round robin assignment, but I'd like to combine these into one automation. As it stands, when we need to make changes to the round robin queue, we have to change two different rules. That is what I'd love to eliminate.