Cannot set All issues dashboard to private

Question

when I click on the three dots, I only see Copy Dashboard option and not "Share dashboard" option:

btw, when I hover Atlassian admin under owner column, I see Account deactivated. not sure if relevant

Also, when I open this dashboard, this is what I see:

any thoughts?

thanks,

Luis

Allen Chen_x2mk3d · Answer

Hi Luis,

The owner of this dashboard needs to include you not just as a viewer, but as an editor for you to be able to share it.

Luis Millan_h7dnso · Answer

Thank you for your response, Allen.

I went through the doc but when I got to the global permissions in my site, I do see this already in place:

I was able to do it for a different dashboard, it is this particular dashboard that doesn't work properly, i.e. I don't see the share dashboard option.

Do I need to change the owner, maybe?

This is my migration simulation, not sure if I'm supposed to change anything like such. But I do need to make it private.

Allen Chen_x2mk3d · Answer

Hi Luis,

you need to have the "share dashboards and filters" global permission. Please refer to the documentation below.

https://support.atlassian.com/jira-cloud-administration/docs/manage-global-permissions/