How can I make a field required in Edit screen and not when creating the ticket?

Question

I have a Create screen without a specific custom field, for example 'Product'.

I have created a Transition screen which has this Product field as Required during the Transition (using Validator).

I want to make the Product field editable in Edit screen but Required.

How do I do this?

Trudy P Claspill · Answer

Note that there is no consolidated "Edit" screen in Jira Cloud. Each field can be edited individually directly in the issue details/view display. Because of that, the only time a field is evaluated to see if it is Required is when the field itself is edited. If you edit some other field in the issue, there is not a process that will look at all the fields to see if any of the Required fields are empty.

This is a different design than what was available in Jira Server/Data Center where there was an Edit screen access by an Edit button. There is no "Edit issue" button in Jira Cloud.

Ramya Srinivas · Answer

I need to be required not just during a transition, but any time a user edits the issue.

Trudy P Claspill · Answer

Hello @Ramya Srinivas

I don't believe that is possible with native Jira functionality.

If you are open to a third party app, it would be possible with the Behaviours app, if the field type is supported.