I am working on Show field which is validated from the drop down value.
If Request Type = New Feature Request, then Feature Request field should appear.
Hello @Kritika Buttan ,
If you have not tried the forms in JSM, i suggest you take a look at it. They provide the capability to show/hide fields depending the field value selection and this really helps you to build your portal request types. You can find more information on forms on this documentation. Hope this helps.
Regards,
Vijay
Use forms in Jira Service Management | Jira Service Management Cloud | Atlassian Support
Sorry, this is for Confluence as Confiform not in Jira.
Hi @Kritika Buttan
Set the condition to be either
TypeOfWork:10
or
TypeOfWork.label:New Feature Request
Fields and functions in ConfiForms are case sensitive
Alex
It worked. Thanks
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