Issue with accessing the jira space

Jyothi Meher Gade

 

 

 

 

 

Hi Support team ,  we are facing issue while accessing the confluence space .

 

We gave a user level access to one of the user.

 

1. Gave the access to the user as per the updated license date
2. Confluence space access is give to the user
3. User is unable to access the space.

 

Please find the snapshot below.

 

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Mehar Jyothi

Shawn Doyle - ReleaseTEAM

Hi @Jyothi Meher Gade 

 

Please be aware that this is not the Atlassian Support site, other Atlassian Users answer this site.  

That being said, please supply us with the screenshot mentioned in your post and we can try to help you thru this issue.  There is most likely a permission or restriction in play here.