Could you please confirm if the pricing to use the plugin can be limited to only 10 users as the pl

Question

We want to install the plugin in JIRA Sandbox named "Great gadgets for Jira cloud: Agile charts, Reports & KPIs". We have total 52 users on Sandbox JIRA instance .

Could you please confirm if the pricing to use this plugin can be limited to only 10 users as the plugin is free for up to 10 licenses ?

Danut M _StonikByte_ · Answer

Hi @Shefali Tayade,

I'm Danut from StonikByte - the creators of this plugin.

The licensing model follows the Jira user tier, meaning you'll need a license with the same number of users as your Jira instance (52 in your case). And this is applicable not only to our plugin, but also to any other plugin sold on the Atlassian Marketplace.

if you have any further questions, feel free to contact us directly at support@stonikbyte.com.

Thank you,

Danut Manda

Cristian0791 · Answer

HI Shefali,

In Jira Cloud, the pricing model for plugins (marketplace apps) is typically based on the total number of users in your Jira instance, not just the number of users who need access to the plugin.

This means that even if you only want 10 users to use the plugin, the billing will reflect the total user count of your Jira instance, which in your case is 52 users. Since the plugin is free for up to 10 users, but you have 52 users on your instance, you would likely be billed according to the pricing tier for 52 users.

Hope this helps.