All the work I had done is lost even though I logged in before the deadline date. How do I restore?

Question

I logged back in before the deadline but my project was gone!

How do I restore the project documentation?

Below is the email I recieved

"This is a final reminder that if you do not start using your Confluence product, on site combokata.atlassian.net, it will be deactivated on 2024-09-30."

Ryan Alexander_6e0rej · Answer

That was the first thing I attempted but was prompted with the following message:

Upgrade to Standard to get one-on-one customer supportConfluence Free comes with Community Support. To access business hour customer support, upgrade your plan.

Which is why I followed the page advice and turned to the community to ask my question.

Bibek_ikuTeam_ · Answer

@Ryan Alexander ,

Please reach out to Atlassian support https://support.atlassian.com/confluence-cloud/

All the best!