Hello,
We need the functionality to allow unregistered email addresses to add comments to a ticket when replying to an ongoing email history. These email addresses should not have access to the tickets.
Thank you for the Help.
Hi @Pascal Rocksien ,
This can be configured.
If you require this settings for JSM Cloud Project, refer the below link:
https://support.atlassian.com/jira-service-management-cloud/docs/allow-external-emails-to-be-added-as-comments-on-issues/
And if it is to be for Jira Cloud, refer the below link:
https://support.atlassian.com/jira-cloud-administration/docs/allow-anonymous-access-to-projects/
Regards,
@Sravan Indukur
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