nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Permissions Jira service Management Access

Ana Luiza Chagas

Hi team!

I would like help regarding permissions in Jira service management.

Currently, our customers register on our services portal and are then redirected to a Jira registration screen where they are instructed to log in with their Microsoft account if they have our internal domain.

However, when registering with a Microsoft account in Jira, the user automatically receives permissions for Confluence and Jira Software, and they only need access to Jira Service Management.

How can I fix this behavior and make users only receive the client permission to the Jira service management product?

Does anyone know how to help me, please?
Thanks!

register jira.png

Accepted answers

Mikael Sandberg

If you go to admin.atlassian.com > Products > User access settings you can control what users get access to when they sign up.

All comments

Mikael Sandberg

If you go to admin.atlassian.com > Products > User access settings you can control what users get access to when they sign up.

Ana Luiza Chagas

Hi @Mikael Sandberg

I didn't find the User Access Settings option when I accessed the product settings in my Jira cloud. Could you explain to me better where I can view it, please?

Thanks!

Mikael Sandberg

You are looking in the wrong place, the screenshot you added is from Settings > Products. You have to go to admin.atlassian.com > Products and there you have User access settings

Screenshot 2024-09-23 at 12.04.30 PM.png

Ana Luiza Chagas

Hi @Mikael Sandberg

Thank you very much for your help, my team and I were able to adjust it correctly now!

Have a nice weekend!

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

access

jira-service-management-cloud

jira-service-management

permissions