JSM - Create a User in Active Directory via Request Type or Portal

Question

Dear Atlassian Community,

I'm wondering, if there is a solution for HR projects in JSM to directly create/update a user in AD (active Directory) via the Portal or Ticket.

Does anyone have experience?

Thank you so much in advance!

Maurice Meyer_pcwwpv · Answer

appreciate your suggestion Prabhu, I'm going to check it out. Thank you kind!

Prabhu Palanisamy _Onward_ · Answer

HI @Maurice Meyer - OnLink supports this use case. You can automate user provisioning, de-provisioning, change roles, assign licenses etc based on the details from the ticket.
Here is a demo video that walks through the new user provisioning in Azure AD as part new hire onboarding. Happy to do a demo if this of interest to you.

Disclosure: I'm part of Onward who built OnLink.