Where can I find the email format syntax of comments in Jira ticket, fetched through REST API

Prasoon Rajpoot

So I was recently working with Jira Apis to fetch a ticket.

In the ticket if there is an email mentioned it formats it to the following ways->

[+<a href="mailto:all-helper@moveworks.ai" rel="noopener noreferrer nofollow" target="_blank">xyz@gmail.com</a>+|mailto:xyz@gmail.com]

I have also seen this format

[_<a href="mailto:all-helper@moveworks.ai" rel="noopener noreferrer nofollow" target="_blank">xyz@gmail.com_</a>|mailto:xyz@gmail.com]

So anyone elaborate the significance of these _ and + characters, and are there any more out there, if so where could I find them, specifically for mail in comments formatting.

Matthias Gaiser _K15t_

Hi @Prasoon Rajpoot

welcome to the Atlassian Community.

You can lookup the various ways how text is formatted in Jira in this document.

The _ and + only seem to be formatting characters for making the text emphasis or inserted (as they call it).

Hope that helps,
Matthias.