Hi Jira team,
Project admin has granted my account as "Administrator" but I cannot update description or update status for any tickets in this project.
Project hyperlink: https://fuelcloud.atlassian.net/jira/software/c/projects/FUEL/boards/99
Pls help investigate or advise any workaround so I can continue my work.
Thanks
Hi @Trang Tran ,
Welcome to the community !!
Admin permission does not grant all access in the project. You need to check for Project permissions also.(https://fuelcloud.atlassian.net/plugins/servlet/project-config/FUEL/permissions)
To update any field, you need Edit issue permission
To Change status, you need Transition issue permission
It works!. Thanks so much Rilwan.
Glad I was able to help you @Trang Tran . Please accept the answer so that other users with similar query will find it helpful.
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