Help me with assigning multiple assignees

Question

Hello All,

I am stuck with an issues and would need some suggestions.

I am currently managing 3 different boards (company-managed).

1. Main Development Board (Scrum)
2. Backend Board (Scrum)
3. Frontend Board (Scrum)
4. Testing Board (Kanban)

All these boards are linked to each other, main board is for adding tasks into backlog and then assigning tasks to concerned teams.

I have configured the boards in such a way that when the issues are moved to "DEVELOPED" card on the programmers boards they appear on "TO DO" in the testing board.

Now, when the issues are on developers board it is assigned to one person and then when the issue is moved to testers board, the tester wants to assign the task to a person from testing team. Is it possible to have multiple assignees?

If not, please let me know how to make an arrangement for this or suggest a flow for me. When I tried to change assignees once the issues are moved to tester board then in the report section I don't see programmers task as the entire issue is in the tester's name.

Jakub Koc · Answer

You can change the assignee while progression on the ticket but you can't separate their work in time tracking or have them both assigned to single ticket.

That's why I suggested adding subtask as that would allow you to track their work time separately. That is something they have to put it manually maybe creating 2 or 3 custom fields (in which they would input time spent on the issue) would make it clearer for you if you look for that on issue.

I'm not sure if in the raport you could collect all the data that way but It's worth a try.

unknown · Answer

Hi @Jakub Koc  Thanks for your suggestion. But I want the programmer and the tester to be in sync. So I have done this.

Jakub Koc · Answer

Hi Garnesh,

I don't think I will be able to give you solution out of the box with this one, but maybe an idea how to work with it.

As you already noticed you can't assign multiple people to one issue which casues problems with tracking other teams work on the issue, solution for that may be configuring an Epic with tasks connected to it (or adding subtasks to currently existing issues), such subtasks would appear on team board and you could review everything via linked issues on the main board. If there is a need for multiple people work on one subtask, you can let them create another subtask themselves for better tracking of their work.

Hope that helps somehow, but I'm open for discussion if you have more questions:)