I'm not receiving verification emails from Atlassian so I can not change my login method

Marjan_jnzeq7

Hi,

Apparently I used to log in via Slack but I haven't used Slack for a long time.

So to change the login method this verification is required. But I do NOT receive any mail!

I checked all folders including Junk. 

 

Could someone from the Atlassian support please check if my email is added to the Suppression list. Or is there any other issue which is preventing the verification code from reaching my mailbox?

Rohith Prasad

Hey Marjan,

I apologise for the inconvenience caused. You can create a support ticket at support.atlassian.com and one of our engineers will assist you with verifying if the email address has ended in the Suppression list. 

 

Cheers!