Locking down draft portals

Myles Boyd

We are gradually migrating teams from our current tool to JSM; originally, we wanted to live, one project at a time.

I can't see an option to make project Draft, do I prevent customers seeing and accessing the draft projects, by setting Channel Access restricted under Customer permissions?

Fabian Lim

Hi @Myles Boyd

That's correct, you are in the right track.  Details: https://confluence.atlassian.com/jirakb/limit-jira-service-management-project-visibility-to-customers-on-portal-779160886.html

Regards,

Fabian