Can we limit the time for submitting survey response

Anna Nguyen_zzbu72

Hi everyone,

 

Can we limit the time for submit the survey result from customers? It means that customers just can submit the survey response once for 1 ticket

By the way, can we set up the time limit for receiving the survey result. For example, after 3 months since ticket was resolve, customer no longer rate the survey

Thanks

Anna Nguyen_zzbu72

I see this screen when trying to rate the survey many times, What is the rule for survey rating restriction?