Adding child issues from a different JIRA project

Sherwin Soriano_cnhh8m

When I am in the Epic ticket for JIRA Project A, I need to link a child issue which is in JIRA Project B

When I searching for the ticket, I cannot see the ticket number from JIRA project B.

Is this an existing issue or there is something we are missing out?

Trudy P Claspill

Hello @Sherwin Soriano 

Can you provide a screen image where you are trying to link the child issue from Project B as a child of an Epic in Project A?

Are either of these projects a Team Managed project? Get that information from the Type column on the View All Projects page under the Projects menu. Based on my experimentation it doesn't appear that Jira yet supports setting an Epic in a Company Managed project as the parent to a standard issue in a Team Managed project, nor setting an Epic in a Team Managed project as the parent of a standard issue in a Company Managed project, nor setting an Epic in one Team Managed project as the parent to a standard issue in another Team Managed project.

Typically when trying to make an existing issue a child of an existing Epic, you need to execute that action from the child issue, not from the Epic issue.