How to fix Jira on-prem in VSCode on macOS shows blank pane

Question

Hey, Atlassian fam.  First post for me...

I can see the list of my Jira issues, but when I select an issue, the pane ("tab") where I expect to see details about the issue is blank.

I've read where an on-prem VSCode user on Windows has found a solution in an extension.js file, but I don't find an equivalent on my macOS computer.

Thank you for your time!  Have a Jiriffic day!

jbullocksp · Answer

Thank you, @Mark Barry

I sincerely appreciate you making time to reply.

I have been able to apply the recommended fix on several Macs I've used in recent months.

Mark Barry · Answer

Hi @Iyer_ Venkat and @jbullocksp .  Not sure if it is just me, but the link to the answer, and the original question, appears to have been deleted.  I was the author of the original answer, and as I rarely delete gmail messages, the original response is below, albeit for an earlier version, but I also tested with 3.0.14 of the extension as well.  There had been other community members apply the same fix to newer versions of the extension.

Original answer below:

If you want this to work with an on-premise Jira 9.x, you can make a simple change to :

~/.vscode/extensions/atlassian.atlascode-3.0.9/build/extension/extension.js

Replacing:

this.getFromJira("issue/createmeta",{projectKeys:[t],expand:"projects.issuetypes.fields"});

with:

this.getFromJira("issue/createmeta/".concat(t,"/issuetypes"));

And restarting VS Code solved the problem for me.  Keep in mind, if you use Dev Containers, there may be a local install of the extension within the Dev container as well as on your local machine.  E.g., windows user:

c:\users\<you>\.vscode\extensions\atlassian-atlascode-3.0.9\build\extension\extension.js

Update

It is also possible to use sed to update the problematic line:

sed -i 's|"issue/createmeta",{projectKeys:$$t$$,expand:"projects.issuetypes.fields"}|"issue/createmeta/".concat(t,"/issuetypes")|' extension.js

I have applied this to the following:
Jira Ver: 9.12.15 (On prem)
VS Code Ver: 1.94.1
OS: Windows 10
Jira & Bitbucket Extension: 3.0.14

I'd also recommend disabling the auto-update on the extension, otherwise it will keep breaking.

jbullocksp · Answer

Hello, Venkat.

While searching for a solution to my issue on Apple OSX, I came across this "accepted answer" relevant to Microsoft Windows:

https://community.atlassian.com/t5/Bitbucket-questions/VSCode-plugin-does-shows-available-jira-issues-but-page-is-blank/qaq-p/2314200

Since I am not using Windows, I cannot offer an opinion on the solution offered at the link.

I hope this information is helpful to you.