Content Status for Confluence app - dashboard missing pages

Cherilyn diMond_8aaimn

Has anyone encountered pages missing from the status dashboard in the Content Status for Confluence app?

I set this up last week and added a status to all my pages, checking that they all showed up on the status dashboard. This morning (Monday), only two pages out of a dozen or show appear in the dashboard. I've tried going into a page, deleting the status and reinstalling, manually updating the status, etc, but nothing seems to be working. 

Has anyone seen this before? Is there something simple I'm missing?

 

Jessica_j1vjtw

Hi @Cherilyn diMond 

Welcome to the Atlassian Community!

From the description of the app, it seems to be a third party app vendor, right? 
I don't think I have used this app until today or seen related issues to confirm if this is an issue easy to resolve or even a configuration issue.

If this is an app that relies on the search to display results, which I believe is the case, it is possible that it was affected by an incident we had with the search performance earlier this week. It was resolved on the same day, but it could still have some issues for the search on your site if it wasn't reindexed automatically by now.

With that in mind, Cherilyn, are you still seeing these issues?

If yes, we can open up a support ticket, run a reindexing and see if this is working normally again. If not, we can check if this is a Confluence related issue, if not, it would be a better approach to contact the vendor directly, if we got it right this is related to a third party app.

Regards,
Jessica