Jira Service manager was free for 3 seats, but then they have charged us 66 bucks. Why?

Joaquin Tegtmeier

Exactly what I've said on the header

Somebody can throw some lights on it?

John Funk

Hi Joaquin - Welcome to the Atlassian Community!

It sounds like you might have done a trial for Premium and when the trial period ran out, they billed you for Premium. Can you verify that? Or share some screenshots that don't show sensitive information?