Not able to add "unsupported" validator through REST API in Bulk workflow transition?

Question

Not able to add "unsupported" validator through REST API in Bulk workflow transition error like "Rule cannot be applied to this type or is unsupported".

JIRA REST API Endpoint:

"https://your-domain.atlassian.net/rest/api/3/workflows/create"

ERROR RESPONSE:

{

"errors":

[

{

"type": "RULE",

"message": "Rule cannot be applied to this type or is unsupported.",

"code": "UNSUPPORTED_RULE",

"level": "WARNING",

"elementReference":

{

"ruleId": "fa355ea2-4ed8-48af-a893-779e6e229240"

}

]

}

Regards,

Ravi Prasad.

Ravi Prasad_v29v3c · Answer

ENDPOINT:  https://your-domain.atlassian.net/rest/api/3/workflows/create

METHOD: POST

Payload:

{
    "scope": {
             "type": "GLOBAL"
      },
    "statuses": [
            {

"id": "10066",
                    "name": "Pending",
                    "statusCategory": "IN_PROGRESS",
                    "statusReference": "4d3f71d4-8b82-4875-99be-7901ca79018f"
            },
           {
                   "id": "10067", 
                   "name": "Work in progress",
                   "statusCategory": "IN_PROGRESS",
                   "statusReference": "0b0c3da7-6b98-46b5-86c4-d36e449d742f"
           },
          {
                    "id": "4",
                    "name": "Reopened",
                    "statusCategory": "TODO",
                    "statusReference": "183be548-2f9f-4f51-8a77-bc3b6edc0c49"
           },
          {
                    "id": "1",
                    "name": "Open",
                    "statusCategory": "TODO",
                    "statusReference": "0d991c34-6edd-4f39-8d6a-c4cff4667e9b"
           },
          {
                 "id": "10000",
                 "name": "Done",
                 "statusCategory": "DONE",
                 "statusReference": "31ae7e5c-a6d8-4767-8eec-c30b94f0ae5b"
           }
     ],
    "workflows": [
                      {
                         "name": "BENKL01: Jira Service Management default workflow",
                         "description": "This Jira Service Management default workflow was generated for Project BEN1",
                       "startPointLayout": {
                                         "x": 702.5,
"y": -35.19999999999999
},
"statuses": [
{
"layout": {
"x": 491.38671875,
"y": 166.09999755859377
},
"properties": {},
"statusReference": "4d3f71d4-8b82-4875-99be-7901ca79018f"
},
{
"layout": {
"x": 636.359375,
"y": 166.09999755859377
},
"properties": {},
"statusReference": "0b0c3da7-6b98-46b5-86c4-d36e449d742f"
},
{
"layout": {
"x": 662.6328125,
"y": 276.09999755859377
},
"properties": {},
"statusReference": "183be548-2f9f-4f51-8a77-bc3b6edc0c49"
},
{
"layout": {
"x": 677.9140625,
"y": 59.80000000000001
},
"properties": {},
"statusReference": "0d991c34-6edd-4f39-8d6a-c4cff4667e9b"
},
{
"layout": {
"x": 861.98828125,
"y": 166.09999755859377
},
"properties": {},
"statusReference": "31ae7e5c-a6d8-4767-8eec-c30b94f0ae5b"
}
],
"transitions": [
{
"id": "1",
"name": "Back to open",
"description": "",
"type": "DIRECTED",
"toStatusReference": "0d991c34-6edd-4f39-8d6a-c4cff4667e9b",
"links": [
{
"fromStatusReference": "4d3f71d4-8b82-4875-99be-7901ca79018f",
"fromPort": 1
},
{
"fromStatusReference": "0b0c3da7-6b98-46b5-86c4-d36e449d742f",
"fromPort": 1
}
],
"actions": [],
"validators": [],
"triggers": [],
"properties": {
"jira.i18n.title": "sd.workflow.back.to.open"
}
},
{
"id": "2",
"name": "Pending",
"description": "",
"type": "DIRECTED",
"toStatusReference": "4d3f71d4-8b82-4875-99be-7901ca79018f",
"links": [
{
"fromStatusReference": "0d991c34-6edd-4f39-8d6a-c4cff4667e9b",
"fromPort": 7
},
{
"fromStatusReference": "0b0c3da7-6b98-46b5-86c4-d36e449d742f",
"fromPort": 7
},
{
"fromStatusReference": "183be548-2f9f-4f51-8a77-bc3b6edc0c49",
"fromPort": 7
}
],
"transitionScreen": {
"ruleKey": "system:transition-screen",
"parameters": {
"screenId": "10069"
}
},
"actions": [],
"validators": [
{
"ruleKey": "system:unsupported",
"parameters": {
"class.name": "com.atlassian.jira.workflow.validator.UserPermissionValidator",
"nullallowed": "true",
"permissionKey": "ADMINISTER_PROJECTS",
"vars.key": "Ravi Prasad"
}
}
],
"triggers": [],
"properties": {
"jira.i18n.title": "sd.workflow.pending"
}
},
{
"id": "3",
"name": "Start progress",
"description": "",
"type": "DIRECTED",
"toStatusReference": "0b0c3da7-6b98-46b5-86c4-d36e449d742f",
"links": [
{
"fromStatusReference": "0d991c34-6edd-4f39-8d6a-c4cff4667e9b",
"fromPort": 5
},
{
"fromStatusReference": "4d3f71d4-8b82-4875-99be-7901ca79018f",
"fromPort": 3
},
{
"fromStatusReference": "183be548-2f9f-4f51-8a77-bc3b6edc0c49",
"fromPort": 1
}
],
"transitionScreen": {
"ruleKey": "system:transition-screen",
"parameters": {
"screenId": "10068"
}
},
"actions": [],
"validators": [],
"triggers": [],
"properties": {
"jira.i18n.title": "sd.workflow.start.progress"
}
},
{
"id": "4",
"name": "Create",
"description": "",
"type": "INITIAL",
"toStatusReference": "0d991c34-6edd-4f39-8d6a-c4cff4667e9b",
"links": [
],
"actions": [],
"validators": [
{
"ruleKey": "system:check-permission-validator",
"parameters": {
"permissionKey": "CREATE_ISSUES"
}
}
],
"triggers": [],
"properties": {}
},
{
"id": "5",
"name": "Reopen issue",
"description": "",
"type": "DIRECTED",
"toStatusReference": "183be548-2f9f-4f51-8a77-bc3b6edc0c49",
"links": [
{
"fromStatusReference": "31ae7e5c-a6d8-4767-8eec-c30b94f0ae5b",
"fromPort": 5
}
],
"actions": [
{
"parameters": {
"field": "resolution",
"value": "",
"mode": ""
},
"ruleKey": "system:update-field"
}
],
"validators": [{
"ruleKey": "system:unsupported",
"parameters": {
"class.name": "com.atlassian.jira.workflow.validator.UserPermissionValidator",
"nullallowed": "true",
"permissionKey": "ADMINISTER_PROJECTS",
"vars.key": "Ravi Prasad"
}
}],
"triggers": [],
"properties": {
"jira.i18n.title": "sd.workflow.reopen.issue",
"sd.resolution.clear": ""
}
},
{
"id": "6",
"name": "Mark as done",
"description": "",
"type": "DIRECTED",
"toStatusReference": "31ae7e5c-a6d8-4767-8eec-c30b94f0ae5b",
"links": [
{
"fromStatusReference": "0d991c34-6edd-4f39-8d6a-c4cff4667e9b",
"fromPort": 3
},
{
"fromStatusReference": "0b0c3da7-6b98-46b5-86c4-d36e449d742f",
"fromPort": 3
},
{
"fromStatusReference": "183be548-2f9f-4f51-8a77-bc3b6edc0c49",
"fromPort": 3
}
],
"transitionScreen": {
"ruleKey": "system:transition-screen",
"parameters": {
"screenId": "10070"
}
},
"actions": [],
"validators": [{
"ruleKey": "system:unsupported",
"parameters": {
"class.name": "com.atlassian.jira.workflow.validator.UserPermissionValidator",
"nullallowed": "true",
"permissionKey": "ADMINISTER_PROJECTS",
"vars.key": "Chetan"
}
}],
"triggers": [],
"properties": {
"jira.i18n.title": "sd.workflow.mark.as.done"
}
}
]
}
]
}

Trudy P Claspill · Answer

Please provide the data that you are providing in the API call, aligning with what the documentation specifies as required and valid input.

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-workflows/#api-rest-api-3-workflows-create-post

If you are using variables within the data, please provide the code that sets the value for the variables.

Ravi Prasad_v29v3c · Answer

Hi @Trudy P Claspill ,

This workflow is company managed project.

validators: "ruleKey": "system:unsupported"

REST API Endpoint: https://your-domain.atlassian.net/rest/api/3/workflows/create

Regards,

Ravi Prasad.