How to add Labels field in this Manage column list in the Help center

Question

Elitsa Velikova _Nemetschek Bulgaria_ · Answer

Hi @Somnath Raveenthiran ,

In order to add a column that does not exist in this predefined list of columns, you would need an app.

You can check our app Advanced Portal Reports.  It will let you show your customers on the portal a table report with many details about their requests. You can show them label, SLA, custom fields, etc. They will have a simple UI with an advanced search option, multiple filters and export.

Cheers,

Elitsa

Somnath Raveenthiran · Answer

@Lisa Forstberg i tried this already but couldn't find the Labels field in the drop down list

Lisa Forstberg_o85gu4 · Answer

Hi @Somnath Raveenthiran ,

It's just a subset of the fields that is available here (yet!)

see: https://support.atlassian.com/jira-service-management-cloud/docs/customize-the-columns-in-your-customers-requests-list/

best regards

Lisa