Automatically transition parent when child and grandchild are transitioning

May Ovdat_dt3p1z

Hi community

I have the following hierarchy - 

Epic called A  (hierarchy 1)
     Task called B  (hierarchy 0)
             Subtask called C   (hierarchy -1)

I opt to have automation, that once an issue of any hierarchy level (besides 1) transitions to in progress, the issue above it transitions as well.

This is the automation I created - 

 

Once I transition subtask C, Task B transitioned as well, but it didn't transition Epic A as I hoped it would.

I assume it didnt work since the transition of B was triggered by automation and not actual transition by user?

Please help me create an automation that will cover grandchild -> grandparent

Thanks! 

Arkadiusz Inglot

Hi,

Please navigate to Rule details, and make sure:

Check to allow other rule actions to trigger this rule. Only enable this if you need this rule to execute in response to another rule.

is checked. This allows a automation rule trigger another rule.