Hi,
We are reviewing the terms and conditions for Jira cloud.
Can you please send me a copy of the ISO 27001 Statement of Applicability?
Hi @R and welcome to the Community,
Atlassian offers most Ressources in their Trust & Compliance Resource Center: Global Category: Compliance Resource Center | Atlassian
If you need something specific or individualised, it's better to contact the official Atlassian Support: Atlassian Support
The requested document is not published there.Please provide it via email.
Same as here:
https://community.atlassian.com/t5/Trust-Security-questions/Requesting-Statement-of-Applicability-of-ISO-27001-certificate/qaq-p/2066442
Note: This is the Atlassian Community. Most people here do not work for Atlassian so we do not have any more access to these ressources than you. You can detect Atlassian employees by the Lozenge "Atlassian Team".
I will escalate this issue to the Atlassian Team for you.
Thanks for clarifying.
And thanks for escalating to the Atlassian Team.
Hi @R
This is something that requires a CA support ticket for us to manage. I created one on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/35/CA-3150104
Someone from our CA (customer advocate) team should be able to assist you.
Andy
Thanks Andy
Thanks Andy, new to all this so grateful for the assistance provided.
Unfortunately that didn't work very well. Again the standard answer was provided, a link to the ISO 27001 page, which does not have the Statement Of Applicability published.I tried to reraise a request here Atlassian Support but the available help options don't make it easy to pick a relevant one for Purchasing and Licensing Requests.
Can you please advice how/where to raise a request for this?
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