Unable to create ticket is a project.

Question

We currently have multiple projects running in our organization in Jira, now I have created a new project, and I cannot create ticket under that new project. Although this new project has the same workflow that the other projects are utilizing.

I am able to see the newly created project in the projects tab but while creating a ticket, I don't see that project in the list of projects.

Regards,

Safi

ramyaallena · Answer

Hi @Safi Ullah ,

What @Dave Mathijs and @Dave Rosenlund _Trundl_ are suggesting is correct, that the "Summary " is a required field for creating a new Jira issue. And you need to have " create issue" permission for that project.

Please check both of them with the project admin.

Thanks,

Vijaya Ramya Allena

Dave Mathijs · Answer

Welcome to the Atlassian Community @Safi Ullah

I don't see the Summary field on the create screen of your issue.

Summary is a required system field. You cannot create an issue without filling out its Summary.

Can you make sure this field is added to the create screen (issue operation) that is linked to your screen scheme that is linked to your issue type screen scheme associated with your project?

Dave Rosenlund (Trundl) · Answer

Welcome to the community, @Safi Ullah 👋

It sounds like there's something about the project or site permission scheme that's preventing this. Have you double-checked these?

-dave