Hi,
I want to send slack message directly to someone instead of putting it in the channel. Please let me know how I can do it using automation. If it's necessary to send message in channel, can I mention that person everytime when rule triggers.
Hello, Good day. Have you already tried the following steps?
https://support.atlassian.com/cloud-automation/docs/use-automation-with-slack/
@Mohanraj Thangamuthu - Thank you for the response. Here it is mentioning the reporter. I want to notify the client in the channel when ticket moves to the UAT column.
I want to tag someone... where it says "hey team" , I need to mention someone instead
@Mohanraj Thangamuthu
Hello, As the ID in Jira and Slack will be different, there is no direct method. You can try the steps suggested in https://community.atlassian.com/t5/Jira-questions/Send-automatically-notification-with-direct-message-when-user-is/qaq-p/2157225
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