Will a Jira Cloud Team-managed project be able to connect to Service Now?

Question

I am a Jira Admin and I have been requested to research a Service Now add-on to facilitate easy connections.

We have a lot of Team-managed projects and I am wondering if there is a caveat with Service Now only connecting to company-managed projects.

Thank you for your help!

Daniel Capps · Answer

Thank you, Mohan

Mohanraj Thangamuthu · Answer

Hello, Good day. From the following docs there is no mention of support only for company managed project.

https://docs.servicenow.com/bundle/xanadu-it-asset-management/page/product/software-asset-management2/concept/integrate-with-jira.html

https://support.atlassian.com/jira-service-management-cloud/docs/integrate-with-servicenow/

Better to check with Servicenow team once as well.