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Unable to book time on a jira ticket (with estimated time on it)

Natascha Hartendorf

hello,

Since today I am unable to book time on a jira ticket. Last friaday it was no problem but since today I am no longer able to book time on a Jira ticket.

I am a Jira site admin

The problem happens when there is an estimated time on a ticket.

I made a GIF with an example. The estimated time is 30m. I want to book 30m. Then at the top of my screen the orange bar appears and my "save" button is disabled.

Who can help me with this issue?

Tijdregistratie ticket werkt niet.gif

Accepted answers

All comments

Marc -Devoteam-

Hi @Natascha Hartendorf

Are you using a marketplace app for time registration, I the license still valid?

Or if you are using the builtin Time registration, are the permissions still correct in the permission scheme?

Natascha Hartendorf

This smells like a bug

I am working from the Netherlands and my Atlassian account preference was set on the language "Netherlands"

When I set it to "English UK" it works again and I can book time on my ticket again.

Please help the Dutch people

english uk.png

Christian Schwerdt

same here +1

Natascha Hartendorf

I found the problem and put it above. It has to do with the language settings in the Atlassian account preferences.

Ik works when I set it From Netherlands to English (UK)

Christian Schwerdt

@Natascha Hartendorf 👍🏻

it works for me when i change my language from German to English, also

Marc -Devoteam-

Hi @Natascha Hartendorf

I would urge you and @Christian Schwerdt to raise an issue with Atlassian Support, an raise this as a BUG.

Natascha Hartendorf

How can I raise a bug? I cannot find a submit button anywhere

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