Hello,
I am the admin of a project/board where each card represents a customer's request (Customer board).
These cards are linked to other cards across multiple projects/boards. These are Produciton boards. I am not the admin for these boards.
The cards on the Customer board are often linked to a card on a Production board.
I want to achieve the following:
When the linked card on the Production board (outside of my control) transitions to a resolution status, e.g. Done, this event should trigger an automated email to the assignee of the card on the Customer board.
What does the automation look like for this? I'm struggling to create this.
Thank you in advance for your help.
