Automation with Jira Group

Question

I see a new Jira field called Groups is recently introduced. I tried to create automation rule where a group can be added automatically based on component whenever a new ticket is created but I am unable to find Groups field in Automation rule

Mohanraj Thangamuthu · Answer

Hello, Good day. You can refer to : https://support.atlassian.com/automation/kb/add-values-to-group-picker-field-via-automation/

Prachi Bolar · Answer

Hi @AB ,

Welcome to community.

I understand that  Custom Fields of the type: 'Group Picker (Single Group)' are not directly searchable currently in the Fields condition in Jira Automation.

Please find the workaround suggested in this FR : https://jira.atlassian.com/browse/AUTO-1135

While there are other methods to achieve the same result as well, the below is a sample solution

* Use the Smart Values Automation Condition to check the value of the concerned Custom Field

For example, for a custom field named: 'Employee_Group' and one value defined as 'GroupA', the below Smart Value Syntax can be of help

First Value:

Condition:

equals

Second Value:

GroupA

Thank you,

Prachi