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Cursor keeps on randlomly jumps around the page

Marcus Anderson

I frequently tab between the latest version of Chrome (on Win10, fully patched) and other applications.

If I click on a confluence wiki page, at a set point, I find that the cursor has randomly moved and I my typed text, is appearing elsewhere.

To the best of my knowledge, no-one else is editing the page.

I am reaching the stage where if this is not fixed, I am going to have to give up on Confluence, as it is that annopying and all too frequent.

Thanks for any help

Marcus

Accepted answers

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Kristian Klima_gtcuat

Hi @Marcus Anderson

Is it exclusive to Confluence and to the edit mode? The reason I'm asking is that I experienced smth similar a couple of years ago - any online editor, any text editor suffered from cursor moving places. It did not affect my normal browsing etc.

The culprit was... Magic Trackpad (or tragic macpad in this case). My mouse worked OK, as did the replacement Trackpad.

Marcus Anderson

Thank you for responding. I have made no hardware changes. Confluence has just started doing this and has been doing so for a few weeks.

It is purely in editor mode. I alt-tab between apps and even double clicking on an edited Confluence page, doesnt work, as the cursor moves a second or two later. To me, this suggests that a Java script or something similar is moving the cursor.

I have RSI and like to minimise mouse usage, as this causes me the most grief.

I expect to click in a page and to be able to type and not find that the cursor has moved and my typed text, is appearing at some seemingly random location. It does not seem to be the last known cursor location for the page.

Toby Burns

I am experiencing this too on Edge 130.0.2849.46. I often click on a piece of text, start to type and find that the view scrolls to where I had previously clicked and the text I've entered is in the wrong place.

After some testing I can't find for sure what's causing it, but it seems to be much more likely to happen if I switch to another Edge window and type something in there, then return to the Confluence tab.

If I can still see the cursor, it will have stopped blinking.

If I scroll to another piece of text and click on it I will see the cursor briefly visible in the new location but then disappear.

If I now type I will find the display scrolls to where the cursor previously was and the text will have been entered at that location instead. I agree, this is making Confluence virtually unusable for me.

It doesn't seem to be an Edge problem; it isn't happening in any other website where I edit text on large pages.

Benjamin Greiner_pyt0lt

I see the same issue on Safari. I notice it mainly in tables: Every time a word is auto corrected, the cursor jumps to the next cell. No other web editor does this (including this little box).

It may happen in other circumstances but I notice it with Autocorrect and tables mostly.

Marcus Anderson

Thank you for your answers but I have come to the conclusion that it is a bug in confluence and in editing tables, especially large ones.

@Toby Burns symptoms, seem closest to what I am experiencing.

I am using a normal PC, wired keyboard and wireless Logitech mouse.

If you click, on an edited confluence page, inside a table, then the cursor will move to a different location. This happens especially when Chrome is not the app on top.

I have found waiting a few seconds, for the javascript to move the cursor and then clicking again, fixes the issue but it would help if the confluence team fixes this.

aharmsen

So @Kristian Klima what to use on Mac to get rid of this? I can't type

Kristian Klima_gtcuat

@aharmsen

Based on my experience, I'd try different input devices to rule out the hardware issue.

Another thing, try a different browser and/or an anonymous/private mode in a browser - private mode disables many features and extensions.

mtinglin

I have consistently experienced this on Mac using Safari and Chrome. I noticed that it happens as a word gets a blue underline under it, the cursor then jumps to as an adjacent cell. I have experienced this with or with our peripheral usage on Mac Laptop.

Corentin Zill

Any solution from Confluence about this issue? I confirm still having the same with Win 10 / Chrome version 131.0.6778.265.

It's a real pain and can easily cause a mess on large pages...

Thanks!

Firat Keskin

As far as I can tell, the problem is not related to a browser.
I use a Mac and the cursor always jumps when I mistype and the autocorrect feature makes the correction.
A workaround for this problem is to disable autocorrect in the OS. Of course, it would be better if the bug could be fixed.

Matt Simpson_hrumsj

I have the same issue - 8 times out of 10 when there is an autocorrect word, the cursor jumps "forward" - if I am in a cell, it will move to the next cell, if I'm in a paragraph, it jumps to the next line. If there is no next line, it will jump forward to nowhere and typing doesn't work until I manually click back to where I was. This has been an issue for the last six months and it's driving me mad.

It's definitely related to Mac OS X autocorrect. I'm on latest Mac OS. Using Safari. M2 Mac.

Recently I logged into another machine that was on an old OS (Mac OS 13 I think) and the issue was the same, so it's not a Mac OS update that has caused this. And it's not related to the machine or the hardware.

Doesn't happen in any other app, or even in confluence when editing normal text boxes (say, in settings). It's just related to the Edit via on Confluence pages.

Atlassian can you please address??

Tiffanie Penley

I have consistently had this problem for months and it is infuriating.

How to repro:

1. Edit a Confluence page

2. Click where you want to edit. Note that cursor briefly appears where you clicked.

3. Start typing and see text appear at the top of the page

4. Change cursor focus to a window other than Confluence

5. Click back into Confluence, wherever you intend to edit. Again, see cursor appear briefly where you clicked.

6. Begin typing. See text appear where the cursor was located on PREVIOUS focus, not the latest click.

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