Hello @Mohit Jain
Welcome to the Atlassian community.
You need to follow the guidance provided in the message. Have you tried that?
If you don't have adequate permissions to update the billing information for your products you will have to reach out to the people within your company that do have those permissions.
Hi @Trudy P Claspill . I had also tried to reactivate the subscription, but it wont work.
What exact steps have you executed?
In exactly what way is it not working? Are you unable to access the steps in the directions? Are you getting an error message?
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