Automate a form-chosen item for a given team by round robin

Question

I need an automation to work this way. When the customer fills out the item on the portal, depending on the request type, it will be assigned to a specific team in JIRA, where there are 3 people within that team. and the distribution works by round robin

Luiz Felipe Faria Mello · Answer

precisely, I need you to filter by team, not by list, not by group

Luiz Felipe Faria Mello · Answer

Christopher Yen · Answer

Hi @Luiz Felipe Faria Mello welcome to the community,

Your screenshot is close, for the assign item action change the "Assign the issue to" to either User in a group or User in a defined list, then you will be presented with assignment methods where you can select Round-robin.