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Difference between software project and business work management?

Caroline Lindahl

What is the difference working in software project and business work management?
I have one board B2C Service Management that is set up as a business. And ISP & Partner relations that is software project . I need to explain to the group the difference and how the can work with them, can you please send me the guides for both? That is correct for the two..

BR Caroline

Accepted answers

Annie@DevSamurai

Hi @Caroline Lindahl

Welcome to the community.

Here are some differences between Jira Software and Jira Work Management (JWM):

Jira Software:
- Mostly used for software development teams, sprint planning, and feature development)
- Key features: Agile boards, backlogs, Release/versions
Jira Work Management:
- Designed for non-technical teams like marketing, finance, and HR.
- Key features: List, Calendar, Timeline views

You can learn more about the differences and best use cases for each type of project here.

I hope this may help!

All comments

Ollie Guan

hi @Caroline Lindahl ,

Software Project Management:

Focus: Primarily on developing, testing, and deploying software products.
Tools: Often uses tools like Jira Software, which supports agile methodologies (Scrum, Kanban).
Tasks: Includes coding, debugging, code reviews, and software releases.
Teams: Typically involves developers, testers, product managers, and DevOps engineers.
Metrics: Tracks metrics like code quality, sprint velocity, and bug counts.

Business Work Management:

Focus: Managing business operations, tasks, and workflows.
Tools: Uses tools like Jira Work Management, which is tailored for business teams.
Tasks: Includes project planning, task assignments, approvals, and reporting.
Teams: Involves business analysts, project managers, marketing teams, and HR.
Metrics: Tracks metrics like task completion rates, project timelines, and resource allocation.

https://www.atlassian.com/software/jira/work-management/product-guide/jwm-vs-jsw

https://community.atlassian.com/t5/New-to-Jira-discussions/comparison-of-features-of-Software-project-and-Business-project/m-p/2083571#M18234

Caroline Lindahl

Thank you!

Could you change project type for a project already created?

Ollie Guan

Sure

https://confluence.atlassian.com/jirakb/migrate-a-project-from-jira-software-to-jira-work-management-business-1388158783.html

https://support.atlassian.com/jira-cloud-administration/docs/convert-a-project-to-a-different-template-or-type/?permissionViolation=true

Annie@DevSamurai

Hi @Caroline Lindahl

Welcome to the community.

Here are some differences between Jira Software and Jira Work Management (JWM):

Jira Software:
- Mostly used for software development teams, sprint planning, and feature development)
- Key features: Agile boards, backlogs, Release/versions
Jira Work Management:
- Designed for non-technical teams like marketing, finance, and HR.
- Key features: List, Calendar, Timeline views

You can learn more about the differences and best use cases for each type of project here.

I hope this may help!

Caroline Lindahl

Thank you!

Emmanuel Tankpinou_fb6qfj

There are some differences in the two, as you have mentioned, like software projects - like ISP & Partner Relations - focusing on delivering technical deliverables using Agile, sprints, bugs, and dev-style workflows. In the other way, a business work management board - like B2C Service Management - handles ongoing operational tasks, approvals, and service processes using task‑ and request‑oriented workflows. You may check the official Jira Software docs for the software project and the Jira Work Management or Business project guides for the B2C board.

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