How to detect which Portal Group was used in issue when reusing same request type?
Hi @tmiksa,
Welcome to Atlassian Community!
The short answer is that this is not possible. The portal group is not associated with the request type once the request has been created.
Thank you
Oh that's just sad. Is there anyway to create a custom variable in an automation?
@[deleted]Unfortunately not. Once the ticket is submitted there is no reference to the portal group so you would not be able to access it in an automation.
It looks like you're new here. Sign in or register to get started.