Making fields required based on other field response in Jira Cloud

Question

Hi All,

In Jira cloud I have two custom fields with dropdown yes or no values.

If I select Yes in any of the fields then other three custom fields should become required.

I need this to be done in create screen while creating a ticket.

We are using script runner pulgin in our instance and required specific groovy script for the above requirement.

Thanks in Advance.

Kristian Walker _Adaptavist_ · Answer

Hi Koushik,

I can confirm that if you are using ScriptRunner for Jira Cloud, then you can achieve this use case using the Behaviours feature.

You can see what fields and methods Behaviours supports inside the documentation page located here.

Also, we have an example of how to make fields required based on a value in a select list field here or here that you can use as an example to help create the script that you require.

I hope this information helps.

Regards,

Kristian

Valerie Knapp_dpp5c6 · Answer

Hi @Koushik , welcome to the Atlassian Community and thanks for your question.

I tagged this post with some useful tags for Adaptavist, who make ScriptRunner, and for Behaviours, which is what I think you will need to use to achieve this.

I would typically refer to the documentation for how to get started here - https://docs.adaptavist.com/sr4jc/latest/features/behaviours/create-and-edit-behaviours

Furthermore, Adaptavist has a script library available where you can search to find if there is already a script that you could use as-is or modify to your use case. Please check here - https://library.adaptavist.com/search?library-content%5BrefinementList%5D%5Bapp_pretty_names%5D%5B0%5D=ScriptRunner%20for%20Jira&library-content%5BrefinementList%5D%5Bplatforms%5D%5B0%5D=cloud&library-content%5BrefinementList%5D%5Bfeature_names%5D%5B0%5D=behaviours

How we generally work in the community is that we are offering advice or support, not necessarily to write the entire thing for you, as that would generally be considered paid consultancy.

If you can show a bit what you are working on and towards, we will try to help you to achieve it, not necessarily to do it for you.

Hope this helps you.

Cheers