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Failure Integration Defectdojo and Jira

Anhar Dwi Kurniawan

Defect Dojo Failed retrieving field metadata from Jira version: (1001, 0, 0), project: XXX, issue type: Epic. Project misconfigured or no permissions in Jira ?

The webhook from Jira already created and configure to Defectdojo but in Engagement creation process it cannot connect to JIRA

Accepted answers

All comments

Marc -Devoteam-

Hi @Anhar Dwi Kurniawan

Welcome to the community.

Does the account you want use to get information form Jira exist in Jira and does it have permissions.

You need to also connect via this user and create a token for this user, the token is used as access key (password)

Anhar Dwi Kurniawan

Hi @Marc -Devoteam- , Thanks

Yes, it already have permission and the token has been created according to documentation

Marc -Devoteam-

Hi @Anhar Dwi Kurniawan

Are you org or site admin can you impersonate yourself as the user?

Are you then able to access the project?

Is it a team managed or company managed project in Jira? It might by that if its a team managed project DefectDojo can't handle this.

Anhar Dwi Kurniawan

Hi @Marc -Devoteam- ,

I've been given admin role both jira and defectdojo. For sure i can access the project.

Currently our Jira is company-managed project.

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