Automation rules when epic

Question

Hi all,

I am working with the automation rule of Jira cloud.

The goal is to link a specific task ticket(we have created it) when an epic ticket is created.

Here is my thought,

Trigger: when an epic is created

Action1: clone the specific task ticket (maybe use so-called smartvalue?)

Action2: link the ticket from action1 to the epic ticket

End of this automation

In action1, I am trying to set the smart value to identify which ticket is our target.

However, it looks like it doesn't work.

Is it possible to use the automation feature in Jira to achieve our goal?

Kindly ask for your help...

John Funk · Answer

You need to tell us more about the issue in Action 1. What is this issue? Does it already exist? How are you identifying it? Is there some type of relationship from it to what you are creating?

Chen_y1apou · Answer

Hi John, thanks for your  reply.

Currently I am still trying and reading the official guideline, but here is my idea.

(my OS is not English ver, sorry for that...)

"trigger" when an issue is created

"logic"  JQL, project = IOS and issuetype = Epic

"action1" copy the issue to the project which is same as trigger

-> here I am not sure how to identify the specific ticket we have created...

"action2" link to the issue which was created recently

Nikola Perisic · Answer

Welcome @Chen

You may want to try this automation rule setup:

For smart values you can click on the brackets icon and go to the issues option where you can choose the option that suits you the most.