Automation Rule: links in ticket

Sherry Nightingale

Hi

I would like to include two link types in to an automation rule

1. a Jira ticket is created when a status is changed on a confluence page - I want to add this confluence page in to the Jira ticket that is automatically created - is this possible?

2. in the Confluence page there are related urls - I would like to add these related URLs in to the Jira ticket that is automatically created - is this possible?

Thanks

Sherry 

Shreeja J_th8z0r

Hello @Sherry Nightingale

Thank you for reaching out. Regarding your queries:

1. Linking Confluence Page to Jira Ticket:

   • Yes, it’s possible to include a Confluence page link in the Jira ticket that is automatically created when a status changes on that Confluence page. You can achieve this by using an automation rule in Jira that triggers when the Confluence page is updated. You would configure the rule to include the Confluence page link in a specific field or as a comment in the newly created Jira ticket.

2. Adding Related URLs from Confluence to Jira Ticket:

   • Including related URLs from a Confluence page into the Jira ticket is also possible. When setting up your automation rule, you can configure it to extract these URLs from the Confluence page and add them to the description or a custom field in the Jira ticket.

Let me know if you need more detailed instructions on how to set this up!

Thanks,
Shreeja J